Return Policy

Return Policy

Thank you for shopping at Humble Saints.

1. Right of Withdrawal

In accordance with European Union regulations, you have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

2. How to Exercise Your Right of Withdrawal

To exercise the right of withdrawal, you must inform us, Humble Saints, info@humblesaints.com, of your decision to withdraw from this contract by an unequivocal statement. You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

3. Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

4. Return Process

To return an item, please follow these steps:

Contact us at info@humblesaints.com within 14 days of receiving your order to initiate a return. Please provide your order number and reason for return.
We will provide you with instructions on how to return the item(s).
Securely package the item(s) in the original packaging and include the receipt or proof of purchase.
Ship the item(s) back to us using a trackable shipping service.
Once we receive the returned item(s) and verify their condition, we will process your refund.

5. Exchanges

If you would like to exchange an item for a different size or color, please contact us within 14 days of receiving your order to initiate an exchange. Follow the same return process outlined above, and let us know which item you would like in exchange.

6. Conditions of Return

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

7. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

8. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@humblesaints.com so that we can resolve the issue.

9. Contact Us

If you have any questions about our return policy, please contact us at info@humblesaints.com